Damien Moderator Posts 12 In order for us to be able to help you as quickly and efficiently as possible, there are a few things that can really help us identify the problem’s source, such as: What are you browsing from? (computer, tablet, phone, etc.) If you are using a mobile device, are you accessing the site directly or using an app to get here? (Twitter, for example) Where does the problem occur? Was it a one-time thing or does it occur multiple times? Can you provide screenshots displaying the problem? (This is especially useful when reporting a problem with an advert, for example) Depending on the cause of the problem, one of us will aim to get back to you ASAP and help to resolve the issue. We’re here to help!